Accepting Feedback

| T. Franklin Murphy

Accepting Feedback. Psychology Fanatic article feature image

Unlocking Growth: The Importance of Accepting Feedback

Negative Feedback slashes hopes, disrupts confidence and spikes fearsโ€”not just when poorly presented; sometimes itโ€™s just poorly received. Some of us are fragile. Any correction, disapproval or well-meaning advice ignites protective emotions. Whether well-intended or not, we can learn from feedbackโ€”verbal and behavioral. Life continually flows back and forth. Packaged within human interactions are cuesโ€”acceptance, rejection, impatience, and compassionโ€”just to name a few. The information communicated is easily blurred with the smearing brush of ego. We fear communication that might diminish self-worth. A suggestion, a correction or a disapproving glance can set the soul on fire, triggering a burning defense to protect the wounded ego. However, others offer significant information that we may otherwise miss. Accepting feedback is a powerful tool to break through our subjective self evaluations.

This isnโ€™t new; our ego interferes with learning. Our limited exposures narrow understanding; when we close our minds to opposing thoughts, we cripple opportunities for expanding wisdom and rely on ignorance bound to the chains of subjectivity. Overly sensitive egos painfully receive all negative reactions as rejection (of self). Writing for Flourishing Life Society has exposed my fears. Allowing for brief glimpses of my weakness in writing and opening my heart to occasional rejection and snotty remarks, the choice was clear, โ€œdo I run from rejection or do I work to improve my skill?โ€

We All Need Feedback

We are not beyond reproach. No one has perfected a craft so worthy that correction and improvements are impossible. We donโ€™t live so wonderfully that external feedback can be universally disregarded; living with others is dynamic, demanding continual monitoring, change and growth. If we choose to live inside ourselves, stagnating in self-knowledge, we limit connectionโ€”a major component of a rich and fulfilling life.

โ€‹Our magnificent life is manifest through interaction, poking the unknown for feedback through confirming questions, expressed doubts, and sometimes rejection. Growth occurs through feedback loops. Interactions illuminate the self. If we ignore non-reassuring messages, we stupefy our futures, limiting the knowledge to the crumbs that haphazardly fall from the greater table of life.

Learning moments for the open minded excite the soul; but others rebel and viciously attack. Instead of openness, the fearful react with shortness, implying differences stem from ignorance of the presenter; any disagreements (to the feeble minded) signal the oppositionโ€™s wrongness.

Accepting Feedback Stimulates Growth

Mihaly Csikszentmihalyi, a distinguished professor of psychology and management at Claremont Graduate University, wrote “Some people have an uncanny ability to match their skills to the opportunities around them. They set manageable goals for themselves even when there does not seem to be anything for them to do.” He continues, “they are good at reading feedback that others fail to notice” (Csikszentmihalyi, 2009). Feedback is an essential part of successfully working with goals.

We need negative feedback, bringing attention to areas in need of improvement. Being on the giving or receiving end of negative feedback is uncomfortable.

Art Markman, Ph.D., wrote in his book on change, that:

“It is important to be willing to make people uncomfortable when working with them to change behavior. To give people negative feedback, though, you have to be willing to overcome your natural tendency to be agreeable. Agreeableness is one of the five basic personality dimensions, and it reflects how much you want other people to like you. All of us are agreeable to some extent. The more you want people to like you, though, the harder you find it to give people negative feedback because in that moment they do not like you so much” (Markman, 2015).

When Accepting Feedback Hurts

Many factors cause the conflicting opinions, discovering these factors build foundations of wisdom. Some truths hurt; we donโ€™t acknowledge them because we donโ€™t like them. An unconsidered truth can disrupt many theories, sending us sprawling back to the drawing board to redesign the meaning of life. Often learning, creates a new chaos to organize, so we shut our minds and live in ignorance. But by disregarding opposing messages, we strangle the flow of knowledge.

Marshall B. Rosenberg wrote that “human beings, when hearing any kind of demand, tend to resist because it threatens our autonomyโ€”our strong need for choice” (Rosenberg, 2015). Negative feedback from others suggests that we are doing something wrong in need of improvement. Openness to receive these messages, while helpful to our growth, is not always pleasant. The unpleasantness from negative feedback is multiplied when poorly presented.

We canโ€™t, however, accept every message as truthโ€”false messages abound. When we have time and mental energy, we explore, learning and growing. Seymour Epstein suggests seeking feedback from multiple sources to help weed out biased observations. He wrote, “if possible, solicit feedback from more than one person on the same issue; any one person may have a biased, distorted viewpoint. But if, after speaking with several people, you see a consistent pattern emerge, there is good reason to take the criticism seriously” (Epstein, 1998).

Openly shared philosophies invite ridicule. Our subjective experience may miss important factors; our expressions maybe foolishness. Some messages may be rejected because of hidden entwined biases. Other expressions may be rejected because of exposed humanness and vulnerability, shining a light on hidden pain, the smug listener sees the weakness and rejects the message.

Resistance to Feedback

Roy F. Baumeister, Todd F. Heatherton, Dianne M. Tice explain:

“With self-deception, there are two competing processes. On the one hand, the person wants to believe some particular thing. On the other, the person wants to know the truth; after all, it is no good simply to believe something pleasant if it is false. The search for truth and the search for a particular answer thus operate against each other, and whichever overrides the other will emerge as the winner” (Baumeister et al., 1994).

We often resist helpful feedback for several psychological and emotional reasons:
  • Ego Protection: Feedback, especially if negative, can trigger our defense mechanisms. We may feel that criticism threatens our self-esteem or identity, leading us to reject the information rather than confront uncomfortable truths.
  • Fear of Change: Accepting feedback often necessitates change or adjustment in behavior, which can be daunting. People may prefer the comfort of familiar patterns over the uncertainty of new approaches.
  • Past Experiences: Previous negative experiences with feedback can shape how we perceive it in the future. If someone has been harshly criticized before, they may become defensive at even constructive criticism.
  • Cognitive Dissonance: When feedback contradicts our self-perception or beliefs, it creates cognitive dissonanceโ€”a mental discomfort stemming from holding two conflicting ideas simultaneously. To alleviate this discomfort, we might dismiss the feedback instead of re-evaluating our views.
  • Lack of Trust: If individuals do not trust the source of the feedbackโ€”whether due to past interactions or perceived biasesโ€”they are less likely to accept what is being said as valid or useful.
  • Social Dynamics: The social context influences how we receive feedback; peer dynamics and power relations can affect whether one feels safe enough to accept criticism without feeling threatened.

Understanding these underlying factors can help individuals approach feedback more openly and constructively by recognizing their reactions and working through their defenses.

We Can’t Force Others to Believe as We Believe

We canโ€™t force thoughts on others; we canโ€™t be certain of the correctness behind our messages. Living in silence and alone with concepts in our head is meaningless. When a message is rejected, we shouldnโ€™t resist the defensiveness of jumping to action, desperately trying to convince the other of their wrongness (except if life is in imminent danger).

We preferably should use the rejection to signal further investigation and possible new insights. Maybe the message, previously so clear, is wrong, tainted with bias and ignorance, it may only be visible when we view it from another perspective. Digging our heels in and closing our minds furthers the self-deceptions.

Associated Concepts

  • Humility (Openness to Learn): This trait is the quality of being humble and modest. It involves having a low view of oneโ€™s own importance and abilities while showing respect for others. Humility is often associated with being unpretentious, open to feedback, and willing to learn from others.
  • Social Learning Theory: Albert Banduraโ€™s theory suggests that people learn from observing others, with feedback playing a key role in reinforcing observed behaviors.
  • Social Capital Theory: This theory refers to the value of social networks and the resources available within those networks. It emphasizes the importance of social relationships, trust, and cooperation in achieving collective goals.
  • Convoy Theory: Describes the network of social relationships that surround an individual and how those networks change with age.
  • Self-Deception: This refers to the process of denying or rationalizing away the relevance, significance, or importance of opposing evidence and logical argument. It involves convincing oneself of a belief, idea, or situation that is contrary to oneโ€™s own better judgment.
  • Social Support Theory: This theory posits that social relationships and support networks play a crucial role in an individualโ€™s well-being, particularly during times of stress or adversity. This theory suggests that having access to supportive relationships, whether through emotional support, tangible assistance, informational guidance, or a sense of belonging, can positively impact oneโ€™s mental and physical health.
  • Zone of Proximal Development: This concept developed by psychologist Lev Vygotsky refers to the difference between what a learner can do without help and what they can achieve with guidance and support from a knowledgeable person.

A Few Words by Psychology Fanatic

In exploring the intricate relationship between accepting feedback and personal growth, we recognize that our initial hesitations often stem from a fragile ego. The journey of understanding feedback requires us to confront uncomfortable truths about ourselves while nurturing an openness to learn. Just as negative feedback can trigger defensive reactions, it also provides invaluable opportunities for self-improvement and expansion beyond our subjective viewpoints. By embracing this dualityโ€”acknowledging both the discomfort and potential benefitsโ€”we pave the way for richer interactions and deeper connections with others.

Ultimately, accepting feedback is not merely about receiving criticism; it’s about fostering a mindset conducive to growth and learning. As highlighted throughout this discussion, engaging with diverse perspectives sharpens our awareness and broadens our horizons. When we approach feedback not as a threat but as a tool for enhancement, we unlock new pathways to wisdom that enrich both our personal lives and professional endeavors. In doing so, we transform moments of disapproval into stepping stones toward greater self-awareness, resilience, and fulfillment in navigating the complexities of human interaction.

Last updated: December 9, 2025

References:

Baumeister, R. F., Heatherton, T. F., & Tice, D. M. (1994). Losing control: How and why people fail at self-regulation (1st ed.). Academic Press. ISBN-10: 0120831406; APA Record: 1994-98882-000
(Return to Article)

Csikszentmihalyi, Mihaly (2009). The Evolving Self: Psychology for the Third Millennium. HarperCollins; Reprint edition. ISBN-10: 0062842587
(Return to Article)

Epstein, Seymour (1998). Constructive Thinking: The Key to Emotional Intelligence. Praeger. ISBN-10: 027595885X; APA Record: 1998-06495-000
(Return to Article)

Markman, Art (2015). Smart Change: Five Tools to Create New and Sustainable Habits in Yourself and Others. Tarcher-Perigee; Reprint edition. ISBN-10: 039916412X
(Return to Article)

Rosenberg, Marshall B. (2015). Nonviolent Communication: A Language of Life: Life-Changing Tools for Healthy Relationships. PuddleDancer Press; Third Edition, Third edition. ISBN-10: 189200528X
(Return to Article)

Discover more from Psychology Fanatic

Subscribe now to keep reading and get access to the full archive.

Continue reading